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Course: The Heart & Soul of Change
by Duncan, Hubble, Miller, and Wampold

CE Credit Hours: 14
Fee: $64

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The Heart & Soul of Change: Delivering What Works in Therapy

The Second Edition of The Heart & Soul of Change: Delivering What Works in Therapy, analyzes the most recent research on what works in therapeutic practice and provides practical guidance on how a therapist can accurately 'deliver what works in therapy.' This edition has the same pragmatic focus as the first edition but with a larger breadth of coverage and new chapters on both youth psychotherapy and substance abuse treatment. The guiding principle is recognition that psychotherapy is implemented one person at a time, on the basis of that unique individual's perception of the progress and fit on the therapy and therapist.

The text examines the common factors underlying effective psychotherapy and bring the psychotherapist and the client-therapist relationship into focus as key determinants of psychotherapy out come. This new edition also demonstrates that systematic client feedback improves effectiveness and efficiency and legitimizes psychotherapy services to third-party payers. Clinicians reading this volume will improve their understanding of what is truly therapeutic in the diverse forms of psychotherapy practiced today.

Educational Objectives

Upon completion of this course, the clinician will be able to:

  • Analyze the most recent research on what works and what is counter indicated in the therapeutic process
  • Integrate strategies from recent research on what works in youth psychotherapy and substance abuse treatment
  • Apply research supported practical guidelines and better deliver what works in therapy
  • Articulate and explain the common factors underlying effective psychotherapy
  • Demonstrate behaviors indicative of a clinician who highly values the curative importance of the client-therapist relationship
  • Acquire systematic client feedback to improve effectiveness and efficiency and to legitimize psychotherapy services to third-party payers

Syllabus / Course Instructions

  • The Course consists of reading the selected book, successfully completing an online posttest and filling out a course evaluation.
  • The book is not included. It must be purchased separately. We have supplied a link to for your convenience.
  • Purchasing your course will give you access to both a printable copy of the test and an online version. Print the test to use as a companion as you read the book and answer the questions.
  • You cannot exit the online test once you begin, so have your answers available.

Bio: Barry L. Duncan, PsyD

Barry L. Duncan, PsyD, is a therapist, researcher and trainer. He is the director of the Heart and Soul of Change Project (, a practice-driven training and research initiative that focuses on what works in therapy, and more important, on how to deliver it on the front lines via client-based outcome feedback.

He has over 100 publications as well as 15 books, including The Heroic Client, Brief Intervention for School Problems, and the second edition of The Heart and Soul of Change. He is the codeveloper of the Outcome Rating Scale (ORS), Session Rating Scale (SRS), and Child SRS, which are measures designed to give clients the voice they deserve, as well as to provide clients, clinicians, administrators, and payers with feedback about the clients response to services, thus enabling more effective care tailored to client preferences.

Because of his self-help books, Dr. Duncan has appeared on The Oprah Winfrey Show, The View, and other national TV programs. His latest self-help book, Whats Right With You, demonstrates how to rally natural resources and resiliencies to overcome life challenges. He conducts seminars internationally in hopes of inciting insurrection against practices that diminish clients and encouraging therapists to establish their own identity. He can be reached at,, and

Bio: Scott D. Miller, PhD

Scott D. Miller, PhD, is a cofounder of the international Center for Clinical Excellence, a consortium of clinicians, researchers, and educators dedicated to promoting excellence in behavior health. He consults with numerous agencies and organizations in the U.S. and abroad, helping them achieve improved clinical results. He is one of a handful of invited faculty whose work, thinking, and research are regularly featured at the Evolution of Psychotherapy Conference.

Bio: Bruce E. Wampold, PhD, ABPP

Bruce E. Wampold, PhD, ABPP, is a professor of counseling psychology at the University of Wisconsin-Madison. He is a fellow of American Psychological Association divisions 12, 17, 29, and 45; a diplomate of the American Board of Professional Psychology; and a recipient of the APA Distinguished Professional Contributions to Applied Research Award. Currently, his work involves understanding psychotherapy from empirical, historical, and anthropological perspectives and is summarized in The Great Psychotherapy Debate: Models, Methods, and Findings.

Bio: Mark A. Hubble, PhD

Mark A Hubble, PhD, is a consultant and graduate of the postdoctoral fellowship in clinical psychology at Menninger. He has coauthored and co-edited several books, including Escape from Babel: Toward a Unifying Language for Psychotherapy Practice. He was the lead editor for the award-winning first edition of, The Heart and Soul of Change. He is a senior advisor and founding member of the International Center for Clinical Excellence.