Frequently Asked Questions
Q. Are the materials to read included in the course or price of the course?
A. Most of our courses are based on well received books, written by the most respected authors in the field. The books are not included in the price of the courses. Since the books are notable, participants often already own them or can borrow them from a colleague. We do not benefit from book sales. Most of our courses have a link to Amazon for convenience but participants can purchase the books from whatever source they choose.
Q. When I register for a course, is there a time limit for completion?
A. There is no time limit. You may complete the exam that day or return months later to complete the exam. We have no time limits on completing the exam.
Q. Is your website secure for me to purchase courses?
A. GenesisCE.org is completely secure with Deluxe High Assurance SSL encryption, the industry’s highest standard.
Q. Do you display the questions missed on an exam?
A. We display items that were answered wrong, but we don’t provide the correct answers for wrong answers. This is to protect the integrity of an online exam.
Please email or call us about any question/answer you wish to appeal or discuss.
Q. At the end of the exam will I be able to see my score?
A. Yes, the percentage you answered correctly will be displayed.
Q. When will I receive my certificate of completion?
A. Upon completion of the exam and a brief survey you will be able to immediately download a copy of your Certificate of Completion on your printer.
Q. Are your courses approved by my state licensing board for my CE needs?
A. We are an approved sponsor of continuing education by most of the major boards related to mental health:
- American Psychological Association (APA)
- Association of Social Work Boards (ASWB)
- National Board of Certified Counselors (NBCC)
- Association of Addiction Professionals (NAADAC)
- California Board of Behavioral Science (CBBS)
- The State of Florida Boards of:
Clinical Social Work, Marriage and Family Therapy, Mental Health Counseling, Psychology; and School Psychology
Most state licensing boards accept continuing education from CE providers that are approved sponsors of CE by their respective national association. For more specific information please visit our Board Approvals or Contact Us pages.
We are committed to accommodating special needs in a willing compliance to ADA Standards. Please contact us with any special needs.
The Genesis Continuing Education Group maintains responsibility for this program and its content.
We rigorously review procedures to avoid potential conflicts of interest. If you have any concerns, please contact us via email or phone.